PRIVACY POLICY

Welcome to Lingotalk. We are committed to protecting and respecting your privacy when using the website that we manage. This privacy policy ("Policy") aims to help you to know how the personal information you provide is collected, protected, and used by Lingotalk. This privacy policy applies to all information that we receive and/or you provide. This policy is a legally binding agreement between you ("User", "you" or "your") and the operator of this Web site ("Operator" atau "us"). By accessing and using the Web site and Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement. This policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage. Please read our privacy policy carefully so you can understand how we use the information.

This Privacy Policy encompasses the following matters:

  • Automatic Collection of Information
  • Collection of Personal Information
  • Use of Personal Information
  • Management and Retention of Personal Information
  • User’s Rights
  • Children’s Privacy
  • Cookies Policy
  • Security Information
  • Changes in Privacy Policy
  • Policy Approval
  • How to Contact Us

AUTOMATIC COLLECTION OF INFORMATION

When you open the Web site, our servers automatically record information sent by your browser. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the web pages you visited before you visited the Web site, the Web site pages you visited, the time spent on those pages, the information you search on the Web site, access times and dates, and other statistics. The information collected automatically is only used to identify possible cases of misuse and define statistical information regarding the use and traffic of the Web site. This statistical information is not collected in a way that identifies a specific user of the system.

COLLECTION OF PERSONAL INFORMATION

To visit the website and view certain features, you are not required to provide or reveal your personal information through registration. However, we may offer the opportunity to access certain features and services that require submitting personal data. When you want to buy or add a course, you have to register and create a personal account in Lingotalk which requires you to provide certain personal information. This information consists of username, email, telephone number, and password. On other occasions, we may ask you to complete additional information such as date of birth, gender, occupation, and other personal information for the services we provide. In addition, to be able to fully use the services of our courses, you are also required to provide ((payment information)). We receive and store any information you provide to us when you consciously create an account, publish a content, or fill out an online form on the Web site.

USE OF PERSONAL INFORMATION

We need to collect and use your Personal Information to make services on our website available to you or to fulfill legal obligations. If you do not provide the information we request, we may not be able to provide you with the requested product or service. Some of the information are collected directly from you through the Web site. However, we may also collect Personal Information about you from other sources. All information that we collect from you is used for the following purposes :

  • Manage User Account
  • Send Administrative Information
  • Ask for User Feedback
  • Respond to Questions and Feedback
  • Improve User Experience
  • Enforce Terms and Conditions, and Policies
  • Protect Against Abuse and Malicious Users
  • Prevent Harm Caused by Misuse
  • Run and Operate the Web site

MANAGEMENT AND RETENTION OF PERSONAL INFORMATION

The personal information you provide on our website can be deleted. However, doing so may lead to changes in the services and features that you can access on the Web site. Nevertheless, a copy of the Personal Information that you delete is still retained by us in our records for the period necessary to comply with our obligations to our affiliates and partners. We may use all aggregate data in the form of Personal Information that you have entered after you have updated or deleted it, but not in a way that will personally identify you. After the retention period ends, Personal Information will be deleted. Therefore, the right to access, the right to delete, the right to repair, and the right to data portability cannot be enforced after the expiration of the retention period.

USER RIGHTS

You have and be able to use certain rights regarding your information processed by us. In particular, your rights include the following: (i) You have the right to withdraw the agreement you previously agreed to process your information; (ii) you have the right to refuse the processing of your information if the processing is done based on the law apart from the agreement; (iii) you have the right to know whether the information is being processed by us; (iv) you have the right to verify the accuracy of your information and to request it to be updated or corrected; (v) You have the right, in certain circumstances, to restrict the processing of your information, so that in this case, we will not process your information for any purpose other than storing it; (vi) You have the right, under certain circumstances, to be able to delete any Personal Information you provide to us.

CHILDREN’S PRIVACY

We do not knowingly collect any Personal Information from children under the age of 18. If you are under 18 years old, do not submit any Personal Information through the Web site and Services. If you are under 18 years old who wish to submit personal information, we encourage parents and legal guardians to assist in representing the personal information. In addition, it is expected that parents and legal guardians can monitor children's Internet usage by instructing their children not to provide Personal Information through the Web site and Services without their permission.

COOKIES POLICY

Our website uses "cookies" to help personalize your experience online. Cookies are text files that are placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are set uniquely for you, and can only be read by the web server in the domain that issued the cookies to you. We may use cookies to collect, store and track information for statistical purposes to operate the Web site. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you wish. If you choose to decline cookies, you may not be able to use some of the features available on our Web site.

SECURITY INFORMATION

We secure the information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use, or disclosure. We maintain administrative, technical, and physical security to protect against unauthorized access, use, modification, and disclosure of Personal Information under its control and supervision. Nonetheless, we cannot guarantee any data transmission over the Internet or other wireless networks. Therefore, to protect your Personal Information, you acknowledge that (i) there are security and privacy restrictions on the Internet that are beyond our control; (ii) the security, integrity, and privacy of any information and data that you submit on the Web site cannot always be guaranteed.

CHANGES IN PRIVACY POLICY

We have the right to change the Privacy Policy and the provisions in it relating to the Web site and Services. Future changes to Lingotalk's privacy policy will be published via this page. We will revise the updated date at the bottom of this page. Please revisit this page from time to time to see any changes to our privacy policy.

POLICY APPROVAL

By approving the privacy policy, you acknowledge that you have read, understood, and agreed to all the provisions in this privacy policy. In particular, you give us your approval to collect, use, share, disclose, store, transfer, or process your personal information in accordance with this privacy policy.

HOW TO CONTACT US

User trust is very important to us. Therefore, if you wish to contact us to understand more about this Policy or regarding any matters relating to individual rights and your Personal Information, please contact us by sending an email to support@lingotalk.co.